I forgot my username. How can I log in?
Instead of using your username, you can also log in by entering your email address in the username field. Or you can click on Recover Username/Password to have an email sent to you with your username.
Once logged in, you can also find your username in the account information in your profile: Member Area > My Profile.
What do I do if I don’t remember my password?
Click on the link Recover Username/Password in the login area to have an email sent to you with a link to reset your password.
When is my 2014 membership due?
Your membership for 2014 is due one year from the day you paid your 2013 membership dues.
How do I know when my membership expires?
You can check your membership expiration date in your profile: Member Area > My Profile and scroll down to see your account information.
What happens when my membership expires?
You will receive an automated renewal email notice from us before your membership expires.
How much do I pay to renew my membership?
Please check the Join CAPI page to find out your renewal membership dues for next year.
How do I pay my membership renewal?
Just wait for your renewal email notice to arrive in your inbox. This notice will let you know when your account expires. Log in to your account on the CAPI website after your account has expired. You will automatically be directed to the payment page. Then follow the directions on the payment page.
Is there a grace period to renew my membership dues?
Yes, from the day your membership expires, you will have one month grace period. During this grace period, your membership benefits will remain in place and you will still be listed in our online directory. During the renewal month, you will receive periodic reminders to pay your dues. If we have not received your payment by the end of the renewal month, your membership will become inactive and you will lose your membership benefits.
How can I reactivate my account after the renewal month?
To reactivate your account, log in to your account on the CAPI website. You will automatically be directed to the payment page. Then follow the directions on the payment page.